Restoration Insights: Navigating Disasters

In this episode, we welcome Cesar Zavala and CeCe Adame of Service Master Restore to discuss their extensive experience in the restoration business and the vital services they provide. Cesar and CeCe share insights into the empathetic approach they take when helping individuals navigate challenging situations. We delve into the aftermath of the recent Mountain Fire in Ventura County, exploring the process of making homes habitable again, the time and manpower required, and the complexities of working with insurance companies. Cesar and CeCe also highlight the unfortunate rise of scams following disasters and recount their team’s mobilization to South Carolina after Hurricane Helene, where Service Master Corporate coordinated teams from across the country. Cesar shares one of the most unusual experiences from his 11 years in restoration, including dealing with biohazard materials. The episode wraps up with advice for consumers on working with insurance companies, preventative maintenance tips, and details on the areas their team serves, along with how to contact Service Master Restore.

 

Watch the full episode HERE:

What You'll Learn in this Episode:

0:00 Welcome to the show and some background information on today’s topic

0:29 Introduction of our guests Cesar Zavala and CeCe Adame of Service Master Restore

0:47 Find out how long Cesar and CeCe have been in the restoration business

1:34 We learn about the services that Service Master Restore provides and the empathy they display when walking individuals through their trouble

3:41 The recent Mountain Fire in Ventura County 

5:10 The process of making a home habitable after damage

7:30 The time and man power it can take to restore a home

8:20 Dealing with insurance companies and what happens if the work is not approved

9:54 Scams that are occurring in light of the recent fire

11:15 Cesar’s and his team mobilized to South Carolina after Hurricane Helene. 

12:28 Service Master Corporate sent teams from all over the United States to South Carolina

13:36 The most off the wall thing Cesar has seen in his 11 years of restoration work and what happens with biohazard trash

14:50 Find out the areas that Cesar and CeCe’s team serve

15:35 Cesar’s advice for consumers when dealing with insurance and preventative maintenance

16:35 Service Master Restore’s contact information

17:25 A special thank you to our sponsor: Opus Escrow

 

Related Episodes:
Sparkled & Sanitized by Mayra’s Helping Hands
Colm FitzGerald - Deluxe Window Cleaning

 

ServiceMaster Restore by Restoration Pros
3051 Sturgis Rd.  Oxnard, CA 93030
Cell (805) 750-5638 | Office (805) 388-1409 | Fax (805) 512-9212
www.smrpros.com

Contact Paul Ward:
805-479-5004
paul@homeandranchteam.com

 

Have ideas for future episodes? We'd love to answer your questions - leave a comment! For any home buying or home selling needs in the Ventura County area of California, please reach out to Paul@HomeAndRanchTeam.com or visit www.HomeAndRanchTeam.com

 

A special THANK YOU to our sponsor, OPUS ESCROW! Farm Talk with Paul Ward would not be possible without the support of our sponsor Opus Escrow. Supporting our sponsor ensures Farm Talk can provide listeners with the best possible episodes.